Payment Difficulties FAQs
Q. Is it too late to save my home if I am in foreclosure?
Q. Will Beneficial refinance my existing loan to give me a lower rate or payment?
Q. What information should I include in a hardship letter?
Q. Where can I fax my assistance form and hardship documentation?
Q.What if I have other questions?
Q. Is it too late to save my home if I am currently in foreclosure?
A. No, it may not be too late. We may still be able to help you keep your home. Please contact a Beneficial Loan Specialist at 800-958-2540 to discuss your options in detail.
Yes, we may still be able to assist you. Contact us as soon as possible at 800-958-2540.
Q. What if I want to sell my property, but the offer I've received isn't enough to pay the loan full?
A. There are situations where we can structure a settlement for the shortage, to allow the sale(s) to take place. There are also instances where we may accept the short sale without structuring a settlement on the shortage. Click the following link to read more about Options to Sell Your Home.
Q. Will Beneficial refinance my existing loan to give me a lower rate or payment?
A. Please contact a Beneficial Loan Specialist at 800-958-2540 to discuss if this is the right option for you, or if your loan is not secured by property at 800-550-3278.
Q. What information should I include in a payment difficulties letter?
A. Your payment difficulties letter should include:
- The circumstances that will not allow you to make your payments.
- Explain your situation in detail.
- Your plan to pay this mortgage payment in the long term if we provide assistance.
Click here to learn more about requesting payment assistance
Q. Where can I fax my assistance form and income documentation?
A. The Beneficial fax number is 888-778-3811.
Q. What if I have other questions?
A. If you have any other questions, contact a Beneficial Loan Specialist at 800-958-2540, or if your loan is not secured by property at 800-550-3278.
